JTF FOOD PRODUCTS

Terms and Conditions

JTF FOOD PRODUCTS

Welcome to JTF Food Products. By placing an order through our website, social media pages, or messaging platforms, you agree to the following Terms and Conditions.

1. Products

All products are prepared and packed with care to maintain quality and freshness. Product appearance may slightly vary due to handmade preparation and natural ingredient differences.

2. Pricing

All prices are subject to change without prior notice. Promotions, discounts, and special offers may have limited duration and specific conditions.

3. Orders and Payments

Orders will only be processed once full payment is confirmed via GCash or Maya. We currently do not offer Cash on Delivery (COD).

Customers are responsible for providing accurate delivery and contact details. Incorrect information may cause delays or failed deliveries.

Please send your proof of payment (screenshot or reference number) after checkout to help us confirm and process your order promptly. Orders without confirmed payment will not be processed.

4. Delivery

Delivery schedules may vary depending on location, weather conditions, rider availability, and other unforeseen circumstances.

Delivery fees are calculated at checkout and are non-refundable once an order has been dispatched.

Customers must ensure someone is available to receive the order at the provided address during the estimated delivery window.

5. Order Changes and Cancellations

Order changes or cancellations must be requested before payment is confirmed. Once payment has been verified and the order is being prepared, cancellations may no longer be accepted due to the perishable nature of our products.

6. Returns and Refunds

Because our products are perishable food items, we do not accept returns for change of mind.

If you receive a damaged, incorrect, or defective item, please contact us within 24 hours of delivery with photos of the product for review. Approved cases will be resolved through a replacement or refund, at our discretion.

7. Food Safety and Storage

Our products should be kept refrigerated and consumed within the timeframe indicated on the packaging. JTF Food Products is not liable for spoilage caused by improper storage after delivery.

8. Privacy

Any personal information you provide (such as name, address, and contact details) is used solely to process and deliver your order. For more details, please see our [Privacy Policy].

9. Limitation of Liability

JTF Food Products is not liable for delays, losses, or damages caused by circumstances beyond our reasonable control, including but not limited to courier delays, weather disruptions, or incorrect information provided by the customer.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

11. Contact Us

For questions or concerns regarding these Terms and Conditions, please reach out to us at:

Privacy Policy

Privacy Policy

Effective Date: [Insert Date]

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from [Your Store Name] (“we,” “us,” or “our”).

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely via third-party payment providers)
  • IP address and browser data (for security and analytics purposes)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your data only with trusted third parties necessary for business operations, such as:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping and delivery providers
  • Website hosting and analytics services

These providers only access the information needed to perform their services.

4. Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. However, no online transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for data usage (where applicable)

To exercise these rights, contact us below.

7. Third-Party Services

Our website may contain links or use services from third parties. We are not responsible for the privacy practices of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: [Your Email Address]
Website: [Your Website URL]